Privacy Policy
Effective January 1, 2026
C&L Hesperia Concrete Company, hesperiaconcretecompany.com, office@hesperiaconcretecompany.com
Who this policy covers
This policy explains how C&L Hesperia Concrete Company handles the information you share when you visit our website, fill out our contact form or call us about a concrete job. We're a concrete contractor in Hesperia, CA, and we collect only what we need to answer your questions, schedule an estimate and do the work.
It applies to this website, starting from our home page, and to the information you give us while asking about our services. You can read more about who we are on our About page.
What information we collect
We collect the information you choose to give us, along with some basic technical details your browser sends when you visit the site.
Contact details: your name, phone number, email address and the address of the property where you want work done.
Project details: what you tell us about the job, such as a new driveway, a cracked patio or a slab that's sinking, plus any photos you send.
Call and message records: the number you called or texted from, the time and what we talked about, so we can follow up.
Website usage: your browser type, device, the pages you viewed, how you found the site and a general location based on your IP address.
How our contact form works
Our contact form is run by an outside form service, so the details you type into it are stored by that service and passed along to us. That service handles your information under its own privacy policy as well as this one.
We use what you send through the form only to reply to you, set up an estimate and keep track of your job.
How we use your information
We use your information to run our business and serve you, and for nothing unrelated to that. That includes:
Answering your call, message or form and setting up a free estimate at your property.
Preparing quotes, scheduling the pour, keeping you posted on timing and sending invoices.
Keeping records of the work we did at your house, so we can help you later if a question comes up.
Understanding how people use our website, so we can make the pages clearer and easier to use.
Meeting our legal, tax and insurance obligations.
Cookies and analytics
Our website may use cookies, which are small files your browser stores, along with analytics tools that count visits and show which pages get read. This tells us things like how many people found us searching for a concrete contractor in Hesperia, CA, without telling us who you are by name.
You can block or delete cookies in your browser settings at any time. The site will still work if you do, though some features like the contact form may behave differently.
Who we share it with
We don't sell your personal information, and we don't share it with anyone for their own marketing.
We share it only when we have to, which means with the services that help us run the business, such as our form service, website host, phone service and accounting tools, or when the law requires it. If a job needs a permit or an inspection, we may share the property address and job details with the office that issues it.
How long we keep it
We keep your information only as long as we need it. If you ask for an estimate and don't hire us, we usually delete your details after a reasonable time unless you ask us to keep them for a future job.
If we do work for you, we keep job records, invoices and photos for as long as we need them for warranty questions, taxes and insurance, because those records protect you as much as us. Website analytics data is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we're required to keep certain records, such as invoices, and if so we'll tell you why.
You can also ask us to stop contacting you at any time. California residents may have additional rights under state privacy law, and we'll honor any request that applies to you.
To make a request, reach out through our Contact page or call (442) 267-8610. We may ask a question or two to confirm it's really you before we share or change anything.
Keeping your information safe
We take reasonable steps to protect your information, like limiting who on our team can see it and using services that store data securely. No website or system is perfectly secure, so please don't send sensitive details like bank or card numbers through the contact form.
Children's privacy
Our website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our business or the tools we use change. When we do, we'll post the new version on this page, and it applies from the day it's posted.
Questions or privacy concerns
If you have a question about this policy or a concern about how we've handled your information, please tell us so we can make it right. Call (442) 267-8610, Mon–Fri: 8 AM–10 PM, Sat–Sun: 7 AM–9 PM, or send a message through our Contact page.
We respond within 1 business day, and we'll explain what we found and what we're doing about it.